Accessibility Statement

IntelliHaul Group LLC — Accessibility Statement Last reviewed: May 2026

Our Commitment

IntelliHaul Group LLC is committed to making our public website usable by people with disabilities. We aim to conform our digital services to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We continuously work to identify and remediate accessibility barriers.

Current Status

This website includes a skip-to-main-content link, semantic landmark regions, visible keyboard focus styles, labeled lead forms, privacy consent controls, and keyboard-operable modal dialogs. We test these patterns with automated checks and manual keyboard review as the site evolves.

Known Limitations

Some experiences may depend on third-party or browser-controlled behavior that IntelliHaul does not fully control, including embedded video playback, browser media controls, cookie preference storage, and WebGL rendering. Where an interactive or media experience is unavailable, we provide adjacent text, email support, or an equivalent human-assisted path.

The public website currently includes English captions for active informational video content. Captions and media alternatives remain subject to content review before full public launch. If you need any video or page content in an alternative format, contact us using the channels below.

Feedback and Assistance

We welcome feedback on the accessibility of the IntelliHaul website. If you encounter difficulty using our services, need an alternative format, or want to report an accessibility issue, please contact us:

Email: accessibility@intellihaul.com
General inquiries: support@intellihaul.com
Phone / TTY / Relay: Public support phone number pending confirmation before launch. Telecommunications Relay Service users may dial 711 and ask to be connected to IntelliHaul once the public support line is confirmed. Until then, email is the active relay-ready assistance path.
Mailing address: IntelliHaul Group LLC, Privacy & Legal Division, Ontario, California 91761

We aim to acknowledge accessibility feedback within 24 hours and provide a substantive response within 10 business days. If you need immediate assistance accessing any content or completing any task on our site, contact us and a member of our team will assist you directly.

Report an Accessibility Issue

Use this form to report a barrier or request an accessible alternative. The form opens a prepared message to accessibility@intellihaul.com so the report can be tracked by the IntelliHaul team.

Employment Accessibility

If you require an accommodation to apply for a position at IntelliHaul or to participate in our recruitment process, please contact us at accessibility@intellihaul.com. We are committed to providing equal access to employment opportunities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact:

U.S. Department of Justice ADA Information Line: 1-800-514-0301 (voice) / 1-800-514-0383 (TTY)
California Civil Rights Department: 1-800-884-1684

Technical Specifications

Accessibility of the IntelliHaul website relies on the following technologies working in combination with your browser and any assistive technology you use: HTML, CSS, and JavaScript. These technologies are relied upon for conformance with WCAG 2.1 Level AA.

Assessment Approach

IntelliHaul assesses the accessibility of this website through the following methods:

Automated scanning using axe-core
Manual review by internal team members
External audit by a qualified accessibility consultant (scheduled prior to full public launch)

Last internal review: May 2026. Next planned review: September 2026, before full public launch readiness review. We are committed to recurring accessibility review as the site and platform evolve.